Privacy Policy
Last Updated: November 22, 2025
Welcome to Sweet Flower Shop. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our floral arrangements.
1. Information We Collect
We collect information to process your orders and provide a personalized experience.
- Customer Information: Your name, email address, phone number, and billing address.
- Recipient Information: Important for Gift Senders - We collect the name, delivery address, and phone number of the person receiving the flowers. This information is used solely for the purpose of delivery.
- Payment Information: Credit card details are processed securely by our third-party payment providers and are not stored on our servers.
- Message Card Data: The personal messages you write for the gift card accompanying the flowers.
2. How We Use Your Information
- To process and deliver your floral orders safely and on time.
- To communicate with you regarding order status or delivery issues.
- To send you promotional emails about seasonal blooms and special offers (only if you have opted in).
3. Sharing of Information
We respect your privacy. We do not sell or rent your personal information to marketers. We share data only with:
- Delivery Drivers/Couriers: To ensure your flowers reach the correct destination.
- Service Providers: Such as website hosting and payment processing partners who assist in our operations.
4. Cookies
We use cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.
5. Security
We implement industry-standard security measures to protect your personal information. However, please note that no method of transmission over the Internet is 100% secure.
6. Contact Us
If you have questions about this policy or how we handle your data, please reach out to us:
Sweet Flower Shop
Phone: (437)-776-8877